In order for contacts to sync from ConnectWise into GlassHive, the contact has to be apart of a Company that has the "Company Type" and has a "Contact Status" that was selected during the ConnectWise Integration Settings.
The following items will sync from ConnectWise into GlassHive :
Contact's Name - First Name and Last Name
Contact's Information - Title, Email address, Phone number, City and State . NOTE : City and State will only sync if they are in the Contacts Profile page
Contacts Social Media - LinkedIn, Facebook, Twitter (Click on social media icon to be redirected to social media website)
Company Information - Company Name, Approximate number of employees, Company website, Company Social Media websites (Click on any of these and you will be redirected to that page in order to get more information)
Click on the ConnectWise Owl Icon under the Contact or Company name in order to view the record in ConnectWise
Contact Status Type