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User Roles

What Users can and can't do in GlassHive.

William Wettingfeld avatar
Written by William Wettingfeld
Updated over 10 months ago

When you invite Users, you have the ability to set their Role to one of three options. Here is a description of each Role.

Admin

  • An Admin can do anything in GlassHive. This includes viewing, creating, editing, and deleting practically any record in this account. The only limit is that since an Admin is not a Salesperson, they cannot be assigned Contacts.

Salesperson

  • Salespeople are limited to the view of Sales. They will not be able to view Marketing analytics.

Salespeople have the following restrictions:

  • Updating Account information

  • Deleting Contacts, Companies, and Lists

  • Reassigning Contacts

  • They can only see Pipeline and Leads pages for the Contacts assigned to them

Marketer

  • Marketers are limited to the view of Marketing. They will not be able to view Sales analytics.

Marketers have the following restrictions:

  • Updating Account information

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