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Notifications

Notifications, How to set Notifications,

Erika Sanchez avatar
Written by Erika Sanchez
Updated over 9 months ago

What are the Notifications that get sent out to Users? There are several kinds of notifications that are sent from GlassHive to Users. These are done from events that occur, weekly notifications, and monthly notifications.

Event Notifications

  • New Leads - Personal notification that you've been assigned new leads

  • New Opportunity - Team notification that an opportunity has been created

  • Opportunity Won - Team notification that an opportunity has been won

Weekly Notifications

  • Leads Not Followed - Sent to all Admins and the user assigned to the leads that have not been interacted with in 7 days

  • Sales Report - Admin Notification on all Sales activity done the previous week

Monthly Notifications

  • Lead Quota Hit - Sent to all Admins and Marketers on the status of hitting the Lead Quota for the month

  • Sales Quota Hit - Team notification on the status of hitting the Sales Quota for the month

  • Sales Below Threshold - Sent to all Admins and yourself when you missed your quota for the month

Campaigns/Emails

  • Click-throughs - Users must be assigned to contacts to receive notification

Form Submissions

  • Email will be sent to all users when a form is submitted

How to edit your Notification Settings


NOTE: Users can only edit their own notification settings

  • To edit your notification settings select "Account" > "My Profile" > "Notifications"

  • From here you can edit how and when you will receive notifications from GlassHive.

  • Generally you will want the notifications to be set for work days & hours.

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