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Why isn't the campaign being sent to everyone on the list(s)?

How can I determine how many contacts will receive the campaign?

Erika Sanchez avatar
Written by Erika Sanchez
Updated over a month ago

Why wasn't the campaign sent to everyone on the list(s)? 

There are TWO different reasons : 

  • All the contacts that have previously unsubscribed from your marketing campaigns, will not be sent a campaign even if they are apart of a marketable list

AND / OR

  • If a contact is part of multiple lists, they will only be sent a campaign once 

How can I determine how many contacts will receive the campaign? 

  • You will be able to see exactly how many recipients will be sent the campaign by viewing the summary provided at the end of your campaign 

OR

  • by going to the sent section under campaigns and viewing how many recipients were sent the campaign.

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